Streamlining Your Claims Process: A Hassle-Free Guide to Reaching Out

Welcome to our blog, where simplicity and convenience take center stage! At Miller Mid-America Insurance, we understand that dealing with insurance claims can sometimes be overwhelming, even when the situation isn't an emergency. That's why we've created this guide to help you navigate the process of reaching out to us for those simple claims that need attention.

When to Reach Out

We're here to assist you whenever you encounter a situation that requires a claim but isn't an urgent emergency. These could include cases like minor damages to your property, a small fender bender, or any other non-critical incidents covered by your policy.

The Advantage of Reaching Out

**1. *Efficiency*: By connecting with us for simple claims, you can expect a quick and efficient resolution. Our team is ready to process your claim promptly, so you can get back to what matters most in your life.

**2. *Personalized Assistance*: When you reach out for non-emergency claims, you'll experience our personalized service firsthand. We're here to answer your questions, guide you through the process, and ensure you have a clear understanding of what to expect.

**3. *Peace of Mind*: Even though these claims might not be emergencies, we know that they still matter to you. Reaching out to us gives you the peace of mind that you're taking proactive steps to address the situation and protect your interests.

How to Get in Touch

Connecting with us for simple claims is as easy as ever. Here's how:

**1. *Pick Up the Phone*: Give us a call at [Your Phone Number] during our business hours. Our friendly team will be ready to assist you and guide you through the next steps.

**2. *Text Message*: You can simply text our main number. Fill in the necessary details, and we'll get back to you promptly.

**3. *Email*: Shoot us an email at with the subject line "Simple Claim Assistance." We'll make sure your message reaches the right department for swift action.

What You'll Need

When you reach out to us, be sure to have the following information handy:

Our Commitment to You

At Miller Mid-America Insurance Agency, your convenience is our priority. We're dedicated to making the claims process as smooth as possible, even for those instances that aren't emergencies. So, if you find yourself in need of assistance, don't hesitate to reach out. We're here to support you every step of the way.

Remember, your peace of mind matters to us. Feel free to contact us whenever you have questions or need help with your insurance claims.

Stay connected and protected!

Umbrella Insurance

Umbrella insurance is a type of insurance that provides extra coverage beyond the limits of your existing insurance policies, such as home, auto, or boat insurance. While these policies generally provide adequate protection, they may not cover all damages in certain situations, such as large accidents or lawsuits. That's where umbrella insurance comes in. Here are some reasons why it's important to have umbrella insurance:

  1. Protection against lawsuits: Umbrella insurance can protect you against lawsuits, covering the costs of legal fees, settlements, and judgments. This is especially important if you have substantial assets that could be at risk in the event of a lawsuit.
  2. Higher coverage limits: Umbrella insurance provides higher coverage limits than standard insurance policies, giving you peace of mind knowing that you are fully covered in the event of a disaster.
  3. Coverage for unforeseen events: Umbrella insurance can also cover damages or losses that may not be covered by your other insurance policies, such as false arrest, libel, or slander.
  4. Affordable: Despite the extra protection it provides, umbrella insurance is generally very affordable, with policies starting at just a few hundred dollars per year.

Umbrella insurance is an important addition to your overall insurance portfolio, providing extra protection and peace of mind in the event of a disaster or lawsuit. Give us a call today to determine if umbrella insurance is right for you.

Comprehensive Vs Collision Deductible

Auto insurance can be a confusing and overwhelming topic for many people. One aspect of auto insurance that is often misunderstood is the difference between comprehensive and collision deductible. In this blog, we will break down the difference between the two types of deductibles and why it is important to understand them when purchasing auto insurance.

First, let's define what a deductible is. A deductible is the amount of money you will have to pay out of pocket before your insurance coverage kicks in. For example, if you have a $1,000 deductible and you get into an accident that causes $5,000 worth of damage, you will have to pay the first $1,000 and your insurance will cover the remaining $4,000.

Now, let's talk about the difference between comprehensive and collision deductible. Comprehensive coverage is insurance that covers damages to your vehicle that are not caused by a collision. This includes things like theft, vandalism, or damage from natural disasters. The comprehensive deductible is the amount you will have to pay out of pocket before your comprehensive coverage kicks in.

Collision coverage, on the other hand, is insurance that covers damages to your vehicle caused by a collision. This includes things like accidents with other vehicles, hitting a tree or a pole, or rolling your vehicle. The collision deductible is the amount you will have to pay out of pocket before your collision coverage kicks in.

It is important to understand the difference between comprehensive and collision deductible because the amount you choose for your deductible can have a significant impact on the cost of your auto insurance. The higher the deductible, the lower the cost of your insurance. However, this also means that you will have to pay more out of pocket if you get into an accident. It is important to find the right balance between the cost of your insurance and the amount of money you are willing to pay out of pocket in the event of an accident.

In conclusion, understanding the difference between comprehensive and collision deductible is important when purchasing auto insurance. It is important to find the right balance between the cost of your insurance and the amount of money you are willing to pay out of pocket in the event of an accident. Make sure to talk to your insurance agent and understand the different options available to you so that you can make an informed decision.

Podcast - Basic Auto

We created our first ever Podcast. We hope you like what you hear. If there is a subject regarding insurance please let us know.

Helping Veterans

Today, November 3, 2022, our office hosted a table to show off Miller Mid-America Insurance Agency to fellow veterans. Illinois Joining Forces was the overall host who had breakout session. They also had breakfast and lunch for all of us. It was great to be able to help veterans understand insurance, and let them know we will take care of them.

Did you know!!!!

Wow! Did you know that over 80% of insurance companies took a substantial rate increase in 2022? As a result, 96% of Americans are overpaying for their insurance. ????

One benefit of having an independent insurance agent is the agent's ability to quote insurance through multiple companies while keeping all of your policies under the same roof.

Contact us to find out more today!



My name is Shawn Miller and I retired from the Air Force after 23 years. In that 23 years many leaders always reminded me that we need to make everything better than what we found it as. Going into insurance, that saying was on my mind. I want to make sure every person has what they need to cover their assets. When you call our Agency, you get everything we can offer. One more thing, before setting my mind to owning an insurance agency my wife asked one question; Can we help people? My answer was easy, insurance is all about helping others. Please reach out to us and let us show you what insurance is all about.